Sentiment analysis of hotel online reviews using the BERT model and ERNIE model—Data from China
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DOI: 10.1371/journal.pone.0275382
Abstract: The emotion analysis of hotel online reviews is discussed by using the neural network model BERT, which proves that this method can not only help hotel network platforms fully understand customer needs but also help… read more here.
Keywords: online reviews; bert; hotel; hotel online ... See more keywords