Articles with "hotel performance" as a keyword



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Digital marketing strategies, online reviews and hotel performance

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Published in 2018 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2018.01.003

Abstract: Abstract We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and… read more here.

Keywords: online reviews; hotel performance; marketing strategies; marketing ... See more keywords
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Hotel performance: Rigor and relevant research topics

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Published in 2019 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2018.11.008

Abstract: Abstract Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides… read more here.

Keywords: hotel performance; rigor; research; performance rigor ... See more keywords
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How do dynamic capabilities explain hotel performance

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Published in 2021 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2021.103023

Abstract: Abstract This research study explores the relationship between three dynamic capabilities and their impact on hotel performance. Specifically, we examine the relationship between human resource management (HRM), quality management (QM) and sustainability. In addition, we… read more here.

Keywords: hotel; hotel performance; dynamic capabilities; explain hotel ... See more keywords
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Corporate social responsibility and hotel performance: A view from Tehran, Iran

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Published in 2019 at "Tourism Management Perspectives"

DOI: 10.1016/j.tmp.2018.10.007

Abstract: Abstract The paper aims to investigate and illuminate critical aspects of the relationship between corporate social responsibility (CSR) and hotel performance with particular reference to four and five star hotels in the Iranian capital of… read more here.

Keywords: hotel; social responsibility; hotel performance; corporate social ... See more keywords
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Hotel performance and knowledge sources in Spanish tourism districts

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Published in 2018 at "Current Issues in Tourism"

DOI: 10.1080/13683500.2016.1225696

Abstract: The present paper brings together two of the research lines which have proved most relevant in the field of strategic management during the last few years: the importance of knowledge as a source of competitive… read more here.

Keywords: tourism; knowledge; sources spanish; hotel performance ... See more keywords
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Social media review rating versus traditional customer satisfaction

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Published in 2017 at "International Journal of Contemporary Hospitality Management"

DOI: 10.1108/ijchm-11-2015-0627

Abstract: Purpose This paper aims to examine the effects of traditional customer satisfaction (CS) relative magnitude and social media review ratings on hotel performance and to explore which online travel intermediaries’ review ratings serve as the… read more here.

Keywords: social media; review rating; media review; hotel performance ... See more keywords
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Drivers and outcomes of corporate sustainability in the Indian hospitality industry

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Published in 2023 at "Management Decision"

DOI: 10.1108/md-06-2022-0748

Abstract: PurposeThis study aims to examine corporate sustainability in the hospitality industry as it caters to multiple stakeholders such as society and environment. Further, the researchers have attempted to portray a comprehensive outlook of corporate sustainability… read more here.

Keywords: corporate sustainability; hospitality industry; sustainability; hotel performance ... See more keywords
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Conformity or differentiation? The effect of competitive strategy on hotel performance

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Published in 2023 at "Tourism Economics"

DOI: 10.1177/13548166231167292

Abstract: Hotels often stay close to each other to exploit the agglomeration benefit. However, geographical proximity also parallels competition. This study used annual longitudinal hotel data from the 2016–2019 Indonesian Accommodation Survey to examine the relationship… read more here.

Keywords: strategy hotel; conformity; hotel; strategy ... See more keywords