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Published in 2018 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2018.01.003
Abstract: Abstract We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and…
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Keywords:
online reviews;
hotel performance;
marketing strategies;
marketing ... See more keywords
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Published in 2019 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2018.11.008
Abstract: Abstract Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides…
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Keywords:
hotel performance;
rigor;
research;
performance rigor ... See more keywords
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Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2021.103023
Abstract: Abstract This research study explores the relationship between three dynamic capabilities and their impact on hotel performance. Specifically, we examine the relationship between human resource management (HRM), quality management (QM) and sustainability. In addition, we…
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Keywords:
hotel;
hotel performance;
dynamic capabilities;
explain hotel ... See more keywords
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Published in 2019 at "Tourism Management Perspectives"
DOI: 10.1016/j.tmp.2018.10.007
Abstract: Abstract The paper aims to investigate and illuminate critical aspects of the relationship between corporate social responsibility (CSR) and hotel performance with particular reference to four and five star hotels in the Iranian capital of…
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Keywords:
hotel;
social responsibility;
hotel performance;
corporate social ... See more keywords
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Published in 2018 at "Current Issues in Tourism"
DOI: 10.1080/13683500.2016.1225696
Abstract: The present paper brings together two of the research lines which have proved most relevant in the field of strategic management during the last few years: the importance of knowledge as a source of competitive…
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Keywords:
tourism;
knowledge;
sources spanish;
hotel performance ... See more keywords
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Published in 2017 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-11-2015-0627
Abstract: Purpose This paper aims to examine the effects of traditional customer satisfaction (CS) relative magnitude and social media review ratings on hotel performance and to explore which online travel intermediaries’ review ratings serve as the…
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Keywords:
social media;
review rating;
media review;
hotel performance ... See more keywords
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Published in 2023 at "Management Decision"
DOI: 10.1108/md-06-2022-0748
Abstract: PurposeThis study aims to examine corporate sustainability in the hospitality industry as it caters to multiple stakeholders such as society and environment. Further, the researchers have attempted to portray a comprehensive outlook of corporate sustainability…
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Keywords:
corporate sustainability;
hospitality industry;
sustainability;
hotel performance ... See more keywords
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Published in 2023 at "Tourism Economics"
DOI: 10.1177/13548166231167292
Abstract: Hotels often stay close to each other to exploit the agglomeration benefit. However, geographical proximity also parallels competition. This study used annual longitudinal hotel data from the 2016–2019 Indonesian Accommodation Survey to examine the relationship…
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Keywords:
strategy hotel;
conformity;
hotel;
strategy ... See more keywords