Investigating antecedents and outcome of telepresence on a hotel’s website
Sign Up to like & getrecommendations! Published in 2018 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-12-2015-0722
Abstract: This study aims to investigate the relationships among sensory, emotional and cognitive attributes on a hotel’s website, customers’ telepresence, their attitudes toward the hotel’s website, brand attitudes and their behavioral intentions, based on telepresence and… read more here.
Keywords: investigating antecedents; telepresence hotel; hotel website; hotel ... See more keywords
Hotel website quality, performance, telepresence and behavioral intentions
Sign Up to like & getrecommendations! Published in 2020 at "Tourism Review"
DOI: 10.1108/tr-02-2019-0039
Abstract: Purpose The purpose of this study is to investigate the associations among hotel website quality, telepresence, websites’ utilitarian and hedonic performance and customers’ behavioral intentions. Design/methodology/approach An online survey was used to collect the data… read more here.
Keywords: behavioral intentions; website quality; hotel website; performance ... See more keywords