Influence of Technology and ICT Policies on Hotel Guest Satisfaction in the Hotel Industry: A Case of 4 and 5 Star Rated Hotels in Nairobi City
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DOI: 10.53819/81018102t6054
Abstract: The adoption of ICT in the hospitality industry is important in the development of business, minimizing costs and the generation of revenue as well as to reach more customers. Across the world, the use of… read more here.
Keywords: star hotels; hotels nairobi; guest satisfaction; technology ... See more keywords