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   Articles with "human contact" as a keyword



Generation Y multichannel behaviour for complex services: the need for human contact embodied through a distance relationship

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recommendations! Published in 2017 at "Journal of Strategic Marketing"

DOI: 10.1080/0965254x.2017.1299785

Abstract: Abstract This paper investigates Generation Y’s channel choice decisions and influencers in the service sector from the pre-purchase to the post-purchase phase. Qualitative interviews conducted with 56 respondents show that, contrary to expectations, a large… read more here.

Keywords: generation; distance relationship; human contact; relationship ... See more keywords

Continuous-time process for human contact dynamics.

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recommendations! Published in 2025 at "Physical review. E"

DOI: 10.1103/lt46-nrh4

Abstract: Building on the work of Almasan et al. [IEEE Trans. Netw. Sci. Eng. 12, 1649 (2025)10.1109/TNSE.2025.3537162], we propose a continuous-time Markov model for human contact dynamics denoted the continuous random walkers induced temporal graph model (CRWIG).… read more here.

Keywords: crwig; time; contact dynamics; continuous time ... See more keywords

Impact of human contact patterns on epidemic spreading in time-varying networks.

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recommendations! Published in 2023 at "Physical review. E"

DOI: 10.1103/physreve.107.024312

Abstract: Human contact behaviors involve both dormant and active processes. The dormant (active) process goes from the disappearance (creation) to the creation (disappearance) of an edge. The dormant (active) time is the elapsed time since the… read more here.

Keywords: human contact; time; active time; dormant active ... See more keywords

Better Adaptive Malicious Users Detection Algorithm in Human Contact Networks

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recommendations! Published in 2022 at "IEEE Transactions on Computers"

DOI: 10.1109/tc.2022.3142626

Abstract: A human contact network (HCN) consists of individuals moving around and interacting with each other. In HCN, it is essential to detect malicious users who break the data delivery through terminating the data delivery or… read more here.

Keywords: malicious users; rate; users detection; human contact ... See more keywords

Mitigating the Negative Effects of Customer Anxiety by Facilitating Access to Human Contact

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recommendations! Published in 2025 at "Management Science"

DOI: 10.1287/mnsc.2022.01029

Abstract: Prior research in social psychology has shown that when people feel anxious, they seek advice from others. Yet, companies that operate in high-anxiety settings (like financial services, healthcare, and education) are increasingly deploying self-service technologies… read more here.

Keywords: access human; access; facilitating access; anxiety ... See more keywords