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Published in 2023 at "Sustainability"
DOI: 10.3390/su15086607
Abstract: Total quality management (TQM) is a systematic management technique for developing a process-driven culture inside an organization to achieve quality and customer and employee satisfaction. TQM has started to impact global business systems, and is…
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Keywords:
ibs projects;
system;
tqm;
total quality ... See more keywords