“You should have addressed it directly”: the ideals and ideologies of managing interaction problems in healthcare work
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DOI: 10.1108/jhom-01-2024-0006
Abstract: Purpose An “open communication culture” in the workplace is considered a key contributor to high-quality interaction and providing means to address problems at work. We study how the ideals of “open communication” operate in healthcare.… read more here.
Keywords: open communication; addressed directly; ideals ideologies; communication ... See more keywords