Clinical-chatbot AHP evaluation based on "quality in use" of ISO/IEC 25010
Sign Up to like & getrecommendations! Published in 2022 at "International journal of medical informatics"
DOI: 10.2139/ssrn.4041111
Abstract: BACKGROUND Conversational agents are currently a valid alternative to humans in first-level interviews with users who need information, even in-depth, about services or products. In application domains such as health care, this technology can become… read more here.
Keywords: quality; iec 25010; chatbot; quality use ... See more keywords