A field experiment on the impact of beneficiary contact on federal employee perceptions of prosocial impact and social worth
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DOI: 10.1080/10967494.2021.1887985
Abstract: Abstract Prior research examining the impact of beneficiary contact has demonstrated that brief interactions with beneficiaries can have large impacts on persistence and performance. However, that research has focused on undergraduate students, call center workers,… read more here.
Keywords: prosocial impact; beneficiary contact; social worth; impact beneficiary ... See more keywords