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Published in 2021 at "BMC Health Services Research"
DOI: 10.1186/s12913-021-07137-1
Abstract: Managerial commitment is important for effective design and implementation of citizen charter to assure the quality of health service delivery as per the standards depicted in the document. Hence the objective of this study is…
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Keywords:
jimma zone;
implementation citizen;
commitment;
citizen charter ... See more keywords