Do guests care more about hotel cleanliness during COVID-19? Understanding factors associated with cleanliness importance of hotel guests
Sign Up to like & getrecommendations! Published in 2023 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-08-2022-0956
Abstract: Purpose Growing health concerns amid the COVID-19 pandemic have led guests to focus on various aspects of hotel cleanliness. This study aims to investigate whether customers’ perceived importance of hotel cleanliness during their stay depends… read more here.
Keywords: cleanliness; importance hotel; hotel cleanliness; guests care ... See more keywords