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Published in 2021 at "American Economic Journal: Applied Economics"
DOI: 10.1257/app.20190783
Abstract: Improving “last-mile” public-service delivery is a recurring challenge in developing countries. Could the widespread adoption of mobile phones provide a scalable, cost-effective means for improvement? We use a large-scale experiment to evaluate the impact of…
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Keywords:
improving last;
service delivery;
last mile;
based monitoring ... See more keywords