Complaints Management Increasing Perceived Quality and Satisfaction.
Sign Up to like & getrecommendations! Published in 2022 at "Hospital topics"
DOI: 10.1080/00185868.2022.2064788
Abstract: The current paper examined the impact of perceived service quality (PSQ) and patient complaint (PC) on patient satisfaction (PS). The study was carried out at the highest-level hospital, Vietnam. The self-administered questionnaire was distributed to… read more here.
Keywords: quality; complaints management; increasing perceived; management increasing ... See more keywords
Increasing perceived hand size improves motor performance in individuals with stroke: a home-based training study
Sign Up to like & getrecommendations! Published in 2019 at "PeerJ"
DOI: 10.7717/peerj.7114
Abstract: Background Increasing perceived hand size with magnifying lenses improves tactile discrimination and induces changes in action performance. We previously demonstrated that motor skills (tested with grip force, finger tapping, and a reach to grasp tasks)… read more here.
Keywords: home; hand; motor; performance ... See more keywords