Tired from Working Hard? Examining the Effect of Organizational Citizenship Behavior on Emotional Exhaustion and the Buffering Roles of Public Service Motivation and Perceived Supervisor Support
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DOI: 10.1080/15309576.2020.1742168
Abstract: Abstract Public servants are increasingly expected to go the extra mile in order to serve the public. This study examines a specific form of organizational citizenship behavior (OCB)—namely, individual initiative (e.g., working after normal office… read more here.
Keywords: organizational citizenship; citizenship behavior; effect; individual initiative ... See more keywords