The influence of entitlement and envy on tourist judgments of missed benefits
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DOI: 10.1016/j.jhtm.2018.11.004
Abstract: Abstract This research examines the impact of Chinese tourists' level of entitlement (i.e., a belief they deserve more than others) on their responses to testimonials for a missed benefit. Missed benefits are destination activities which… read more here.
Keywords: envy; entitled tourists; missed benefits; influence entitlement ... See more keywords