Classifying patient portal messages using Convolutional Neural Networks
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DOI: 10.1016/j.jbi.2017.08.014
Abstract: OBJECTIVE Patients communicate with healthcare providers via secure messaging in patient portals. As patient portal adoption increases, growing messaging volumes may overwhelm providers. Prior research has demonstrated promise in automating classification of patient portal messages… read more here.
Keywords: informational medical; medical social; patient portal; convolutional neural ... See more keywords