Innovating and optimizing in public organizations: does more become less?
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DOI: 10.1080/14719037.2019.1588356
Abstract: ABSTRACT To enhance public service performance (PSP), public organizations are challenged to optimize and innovate their processes, techniques, policies and services. But can public organizations go too far when innovating and optimizing? Based on survey… read more here.
Keywords: organizations become; public organizations; innovating optimizing; become less ... See more keywords