Service innovation in digitalized product platforms: An illustration of the implications of generativity on remote diagnostics of public transport buses
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DOI: 10.1016/j.techsoc.2021.101589
Abstract: Abstract The digitalization of products stimulates service innovation and new business opportunities for industrial manufacturing firms. These opportunities are driven by generativity, which denotes digital technology's capacity in enabling organizations to innovate. While generativity on… read more here.
Keywords: service innovation; innovation digitalized; generativity; product ... See more keywords