Integral patient scheduling in outpatient clinics under demand uncertainty to minimize patient waiting times
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DOI: 10.1177/1460458219832044
Abstract: This study addressed the problem of scheduling walk-in patients in real time. Outpatient clinics encounter uncertainty in patient demand. In addition, the disparate departments are locally (department-centric) organized, leading to prolonged waiting times for patients.… read more here.
Keywords: patient scheduling; waiting times; time; integral patient ... See more keywords