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Published in 2019 at "Current Issues in Tourism"
DOI: 10.1080/13683500.2019.1574722
Abstract: ABSTRACT Self-determination theory indicates that customers have three basic psychological needs: autonomy, competence, and relatedness. The findings of this study (total n = 350) support the proposed hypotheses, which suggest that the levels and types of customers’…
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Keywords:
competence;
needs satisfaction;
integrated resort;
competence relatedness ... See more keywords
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Published in 2018 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-07-2017-0473
Abstract: Purpose The purpose of this paper is to explore the effect of customers’ perception of the integrated resort by focusing on brand-related variables, namely, brand reputation, brand experience, brand attitude, and behavioral intention. Integrated resorts…
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Keywords:
brand;
attitude;
brand experience;
integrated resort ... See more keywords
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Published in 2019 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-09-2018-0712
Abstract: Purpose This study aims to analyze the antecedents and consequences of customers’ actual and ideal self-congruence in the tourism and hospitality context. This research analyzes playfulness (e.g. creative- and enjoyment-based), self-congruence (e.g. actual and ideal…
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Keywords:
congruence;
consequences customers;
integrated resort;
brand ... See more keywords