Giving voice to all patients: On patients at the margins and their intention and perceived ability to complain
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DOI: 10.1097/hmr.0000000000000133
Abstract: Background: It is now widely established that health care organizations are well advised not only to identify and act upon the concerns of all patient groups but also to encourage and enable them to voice… read more here.
Keywords: intention perceived; ability complain; patients margins; complain ... See more keywords