The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors: Psychological capital as a moderator
Sign Up to like & getrecommendations! Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2021.102886
Abstract: Abstract This study investigates the relationships between challenge and hindrance stressors and hotel employees’ interpersonal citizenship behaviors (ICB). The study also tests the moderating role of hotel employees’ psychological capital (PsyCap) on the aforementioned relationships.… read more here.
Keywords: employees interpersonal; hotel employees; challenge hindrance; interpersonal citizenship ... See more keywords
Group cultural values and political skills: A situationist perspective on interpersonal citizenship behaviors
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DOI: 10.1057/s41267-016-0036-x
Abstract: AbstractDrawing on Mischel’s (1968) situationist perspective, we theorized that in a weak situation, one created by a group culture of low power distance (PD) or low uncertainty avoidance (UA), political skills increase the display of… read more here.
Keywords: interpersonal citizenship; political skills; grupo; group ... See more keywords
Relationally Charged: How and When Workplace Friendship Facilitates Employee Interpersonal Citizenship
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DOI: 10.3389/fpsyg.2020.00190
Abstract: Having friends in the workplace not only provides an employee joy and meaning, but also facilitates one’s positive behavior. In this study, we argue that workplace friendship has positive influence on an employee’s interpersonal citizenship… read more here.
Keywords: employee; interpersonal citizenship; workplace friendship;