How to prove, how to interpret and what to do? Uncertainty experiences of street-level tax officials
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DOI: 10.1080/14719037.2017.1299199
Abstract: ABSTRACT This study examines the kind of uncertainties frontline tax officials working with a trust-based inspection approach experience in interacting with citizen-clients. The classical literature on bureaucracy and the street-level bureaucracy literature suggest frontline officials… read more here.
Keywords: tax; prove interpret; street level; interpret uncertainty ... See more keywords