What Can We Learn from Quality Requirements in ISO/TS 82304-2 for Evaluating Conversational Agents in Healthcare?
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DOI: 10.3233/shti220992
Abstract: Evaluating conversational agents (CA) that are supposed to be applied in healthcare and ensuring their quality is essential to avoid patient harm. However, most researchers only study usability and use the CA in clinical trials… read more here.
Keywords: quality requirements; quality; evaluating conversational; iso 82304 ... See more keywords