The modified Kansei Engineering-based application for sustainable service design
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DOI: 10.1016/j.ergon.2020.102985
Abstract: Abstract Considering the human-centered design, this paper shows a modified-integrated approach of how to quantify the impact of perceived Kano's attractive services on perceived emotional satisfaction (Kansei), followed by the formulation of innovative ideas for… read more here.
Keywords: kansei engineering; sustainable service; service; kansei ... See more keywords
Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions
Sign Up to like & getrecommendations! Published in 2019 at "International Journal of Environmental Research and Public Health"
DOI: 10.3390/ijerph16193507
Abstract: Dentistry is highly energy- and resource-intensive with a significant environmental impact. To consolidate green dentistry supply chains, delivering the care of highest quality that meets client value should not be neglected. This study emphasized the… read more here.
Keywords: supply; healthscape; positive emotions; dental healthscape ... See more keywords