Call Centre Karma, or How Popular Culture Learned to Stop Worrying and Love Outsourcing
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DOI: 10.1080/02560046.2020.1779325
Abstract: ABSTRACT Since 2006, numerous movies and TV series have depicted outsourcing to India as a source of both economic and personal opportunity for American, Canadian, British and Indian characters. There has been no sustained assessment,… read more here.
Keywords: karma popular; popular culture; call centre; centre karma ... See more keywords