Hospitality aesthetic labor management: Consumers’ and prospective employees’ perspectives of hospitality brands
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DOI: 10.1016/j.ijhm.2019.102373
Abstract: Abstract This research addresses a critical phenomenon in the global hospitality industry: aesthetic labor management. The study examines how frontline service employees’ managed display of aesthetics influences consumers’ (Study 1) and prospective employees’ (Study 2)… read more here.
Keywords: hospitality; labor management; aesthetic labor; prospective employees ... See more keywords
From Mad to Mindful: Corporate Control Through Corporate Spirituality
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DOI: 10.1080/00213624.2020.1756660
Abstract: Abstract: Capitalism has always and will always depend on a compliant workforce. Maintaining the delicate balance between a worker who is just “not-unhappy” enough or desperate enough to continue working while also cutting costs to… read more here.
Keywords: mindful corporate; corporate individual; corporate mindfulness; mad mindful ... See more keywords
Key Antecedents and Outcomes of Korean Workers’ Perceived Labor-Management Relations
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DOI: 10.1080/10599231.2019.1572420
Abstract: ABSTRACT Labor-management relations have received increasing attention and are believed as important by academics and practitioners. This article examines the key antecedents and outcomes of Korean unionized workers’ perceived labor-management relations. Given the impact on… read more here.
Keywords: antecedents outcomes; labor; management relations; labor management ... See more keywords