Why Active Representation Varies: Cultural Stereotypes and Differential Treatment by Street‐Level Bureaucrats
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DOI: 10.1002/pad.70049
Abstract: How do cultural stereotypes influence the likelihood that minority street‐level bureaucrats (SLBs) will actively represent marginalized subgroups within their ethnocultural community? While existing scholarship on representative bureaucracy has focused on the conditions under which minority… read more here.
Keywords: street level; level bureaucrats; representation; minority ... See more keywords
The Permission to be Cruel: Street-Level Bureaucrats and Harms Against People Seeking Asylum
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DOI: 10.1007/s10612-020-09515-3
Abstract: Immigration and asylum policies and practices in Britain have turned increasingly hostile. People seeking asylum are exposed to a panoply of control measures and rendered vulnerable. The state has exteriorized its controls and drawn-in various… read more here.
Keywords: people seeking; seeking asylum; level bureaucrats; street level ... See more keywords
Making the eyes of the state: algorithmic alienation and mundane creativity in Peruvian street-level bureaucrats
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DOI: 10.1007/s11077-025-09570-z
Abstract: The production of state legibility has been a prolific subject of study. However, most works have not paid much attention to the quotidian labor of the street-level bureaucrats that implement legibility projects at a local… read more here.
Keywords: street level; legibility; level; level bureaucrats ... See more keywords
Exploring the Responsibilities of Street-Level Bureaucrats through the Perspectives of Unaccompanied Migrant Youth and Their Sponsors
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DOI: 10.1080/01900692.2019.1672730
Abstract: ABSTRACT Between 2014 and 2019, more than 300,000 unaccompanied youth arrived at U.S.-Mexico border. Responsible for the implementation of immigration policy, street-level bureaucrats regularly interact with many of these youth as they navigate the immigration… read more here.
Keywords: level bureaucrats; unaccompanied minors; immigration; youth ... See more keywords
Clients’ Help Deservingness, Crowd Situational Stress And Discretionary Decision-making: An Experimental Study Of Regulatory Street-level Bureaucrats In China
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DOI: 10.1080/10967494.2019.1661892
Abstract: ABSTRACT: Following the publication of Lipsky’s classic study, a large body of literature has explored the determinants of street-level bureaucrats’ discretion. Among these determinants, clients’ help deservingness has been widely studied as a salient factor… read more here.
Keywords: situational stress; clients help; level bureaucrats; study ... See more keywords
Street Level Bureaucrats and Post-conflict Policy-making: Corruption, Correctives, and the Rise of Veterans’ Pensions in Timor-Leste
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DOI: 10.1080/13698249.2018.1477270
Abstract: ABSTRACT Much has been made of the ‘imperial’ influence of international actors (Chopra 2000) and their view of Timor-Leste as a petri dish for post-conflict development. However, this view obscures the ways in which conflict-era… read more here.
Keywords: bureaucrats post; level bureaucrats; conflict; post conflict ... See more keywords
Implementing the French elderly care allowance for home-based care: bureaucratic work, professional cultures and gender frames
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DOI: 10.1080/14494035.2019.1626113
Abstract: ABSTRACT Care realities are characterised by important differences between men and women. At the end of the 1990s, women were overrepresented among the oldest sections of the French population, as well as among their unpaid… read more here.
Keywords: work; implementing french; level bureaucrats; french elderly ... See more keywords
How to influence the professional discretion of street-level bureaucrats: transformational leadership, organizational learning, and professionalization strategies in the delivery of social assistance
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DOI: 10.1080/14719037.2020.1805919
Abstract: Developing professional discretion of street-level bureaucrats (SLBs) is not only an important strategy for bridging the gap between public service rules at policy level and sophisticated individua... read more here.
Keywords: professional discretion; level bureaucrats; level; discretion street ... See more keywords
The Unbearable Discretion of Street-Level Bureaucrats
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DOI: 10.1086/695694
Abstract: Since 1974, Hong Kong has gone from being pervasively corrupt to being the best example of effective anti-corruption programs and, most recently, to experiencing widespread concerns about collusion and corruption convictions at the top levels… read more here.
Keywords: level bureaucrats; unbearable discretion; discretion; discretion street ... See more keywords
Between Trust and Blame: Citizen Perceptions of Street‐Level Bureaucrats During the Pandemic
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DOI: 10.1111/padm.13073
Abstract: Policy implementation studies have focused on encounters between street‐level bureaucrats and citizens. However, insufficient research has explored how citizens experience such encounters, especially during crises. To address the research gap, this study investigated citizens' perspectives… read more here.
Keywords: street level; trust blame; level bureaucrats; policy implementation ... See more keywords
Street-level bureaucrats’ attitudes towards clients in discretionary decision-making: Evidence from the Norwegian labour and welfare administration
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DOI: 10.1177/09520767241299078
Abstract: It is commonly assumed that the attitudes of street level bureaucrats (SLBs) towards benefit recipients influence the discretionary decisions they make. Although discretion in the policy process has been a contentious issue, the impact of… read more here.
Keywords: street level; decision making; level bureaucrats; administration ... See more keywords