Using Agentic AI to Enhance the Quality of Academic Libraries’ Responses for Student Queries
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DOI: 10.1002/pra2.1518
Abstract: This study examines the application of agentic AI to evaluate the effectiveness, accuracy, and efficiency of academic libraries’ responses to student queries. Data were collected by analyzing frequently asked questions (FAQs) from the University of… read more here.
Keywords: quality; libraries responses; student; responses student ... See more keywords