Articles with "loyalty" as a keyword



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Clan loyalty and COVID-19 diffusion: Evidence from China.

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Published in 2023 at "Health economics"

DOI: 10.1002/hec.4647

Abstract: This paper addresses the substantial role of clan loyalty in promoting COVID-19 diffusion in China. Using a city-date panel dataset of observations from 183 cities (prefecture-level and above) in the period of the special long… read more here.

Keywords: loyalty; clan loyalty; loyalty covid; covid diffusion ... See more keywords
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How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality

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Published in 2018 at "Journal of Business Ethics"

DOI: 10.1007/s10551-015-2985-6

Abstract: In the past few decades, a growth in ethical consumerism has led brands to increasingly develop conscientiousness and depict ethical image at a corporate level. However, most of the research studying business ethics in the… read more here.

Keywords: affective commitment; loyalty; perceived ethicality; customer ... See more keywords
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Marketing Communist Party membership in China

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Published in 2020 at "Public Choice"

DOI: 10.1007/s11127-020-00827-0

Abstract: The selection of political officials is under-studied in economic analysis of authoritarian politics. In the absence of elections, the autocracy alone is burdened with the task of selecting the right candidate for every political position.… read more here.

Keywords: loyalty; party; membership; ability ... See more keywords
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A Meta-analysis of Satisfaction-Loyalty Relationship in E-Commerce: Sample and Measurement Characteristics as Moderators

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Published in 2018 at "Wireless Personal Communications"

DOI: 10.1007/s11277-018-5488-9

Abstract: With the development of the internet, practitioners and researchers alike need a cumulative, quantitative understanding of the satisfaction-loyalty relationship within the e-commerce domain. We conduct a meta-analysis that aggregates empirical findings from multiple literature fields… read more here.

Keywords: satisfaction; loyalty relationship; commerce; loyalty ... See more keywords
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The Effect of Satisfaction on Loyalty in Consumption and Service Industry Based on Meta-analysis and It’s Algorithm

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Published in 2018 at "Wireless Personal Communications"

DOI: 10.1007/s11277-018-5489-8

Abstract: Since customer loyalty is key for enterprises to gain core competence, achieving a better understanding of the relationship between customer satisfaction and customer loyalty is critical. The inconsistency with respect to customer satisfaction–loyalty relationships across… read more here.

Keywords: satisfaction; loyalty; customer; customer loyalty ... See more keywords
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Do loyal customers really pay more for services?

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Published in 2017 at "Journal of the Academy of Marketing Science"

DOI: 10.1007/s11747-016-0491-8

Abstract: Service firms are encouraged by historic evidence that loyal customers are less price sensitive. Yet, some research has challenged the assertion while others have demonstrated considerable heterogeneity within loyal segments. Aiming to reconcile this debate,… read more here.

Keywords: loyalty; behavioral loyalty; price; service ... See more keywords
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Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty

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Published in 2017 at "International Review on Public and Nonprofit Marketing"

DOI: 10.1007/s12208-016-0172-9

Abstract: Although length of stay is a relevant variable in destination management, little research has been produced connecting it with tourists’ post-consumption behaviour. This research compares the post-consumption behaviour of same-day visitors with overnight tourists in… read more here.

Keywords: length; destination; loyalty; length stay ... See more keywords
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The impact of choice factors on international students’ loyalty mediated by satisfaction

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Published in 2019 at "International Review on Public and Nonprofit Marketing"

DOI: 10.1007/s12208-019-00228-0

Abstract: The presence of international students is a valuable input for Higher Education Institutions (HEI) at all levels. Thus, it is critical to understand not only how students make their decisions and what factors and sources… read more here.

Keywords: satisfaction; international students; loyalty; hei ... See more keywords
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The influence of impulse buying toward consumer loyalty in online shopping: a regulatory focus theory perspective

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Published in 2018 at "Journal of Ambient Intelligence and Humanized Computing"

DOI: 10.1007/s12652-018-0935-8

Abstract: In this advanced information generation, more and more people are buying products on the Internet. Therefore, all kinds of different stimuli are likely to cause impulsive buying. However, existing researches regarding online impulse buying are… read more here.

Keywords: focus; theory; loyalty; consumer ... See more keywords
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Antibiotics prescription and complementary tests based on frequency of use and loyalty in Primary Care

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Published in 2018 at "Anales De Pediatria"

DOI: 10.1016/j.anpede.2017.11.009

Abstract: Abstract Objective To assess whether there is a relationship between the prescription of antibiotics and the performance of complementary tests with frequency of use and loyalty in Primary Care. Methods Analytical descriptive study performed through… read more here.

Keywords: primary care; loyalty; complementary tests; prescription ... See more keywords
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Retaining hotel employees as internal customers: Effect of organizational commitment on attitudinal and behavioral loyalty of employees

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Published in 2019 at "International Journal of Hospitality Management"

DOI: 10.1016/j.ijhm.2018.03.018

Abstract: Abstract High employee turnover has been a concern of the hotel practitioners and academics. Previous research more focused on reducing employee turnover by improving economic incentives. However, psychological incentives are getting more concerned now. This… read more here.

Keywords: hotel; loyalty; loyalty employees; commitment ... See more keywords