The effect of quality of service experience on consumers' loyalty to music streaming services: Time pressure as a moderator
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DOI: 10.3389/fpsyg.2022.1014199
Abstract: This study investigates how the quality of service experience (QSE) impacts users' satisfaction and loyalty to music streaming services. To this end, the sense of insufficient time to do things, a moderated mediation model, is… read more here.
Keywords: time; streaming services; loyalty music; satisfaction ... See more keywords