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Published in 2017 at "Journal of Banking and Finance"
DOI: 10.1016/j.jbankfin.2017.12.007
Abstract: In this paper, we consider how the intensity and channels of the relation between social networks and bank loyalty vary according to the state of the economy. We analyze bank exit over the period 2005–2012…
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Keywords:
social networks;
bank loyalty;
loyalty social;
family networks ... See more keywords