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Published in 2022 at "Quality Management Journal"
DOI: 10.1080/10686967.2022.2112929
Abstract: Abstract The United States Congress in 1987 voted to enact the Malcolm Baldrige National Quality Award (MBNQA) with the goal of encouraging U.S. businesses and other types of organizations to approach and deploy effective quality…
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Keywords:
national quality;
quality;
malcolm baldrige;
baldrige national ... See more keywords