Dialogue Management in Conversational Systems: A Review of Approaches, Challenges, and Opportunities
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DOI: 10.1109/tcds.2021.3086565
Abstract: Attracted by their easy-to-use interfaces and captivating benefits, conversational systems have been widely embraced by many individuals and organizations as side-by-side digital co-workers. They enable the understanding of user needs, expressed in natural language, and… read more here.
Keywords: systems review; conversational systems; review approaches; management ... See more keywords