Telephone nurses' strategies for managing difficult calls: A qualitative content analysis
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DOI: 10.1002/nop2.549
Abstract: To describe telenurses' strategies for managing difficult calls. read more here.
Keywords: nurses strategies; telephone nurses; strategies managing; calls qualitative ... See more keywords
Managing Difficult Conversations
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DOI: 10.1123/kr.2018-0041
Abstract: The academic ideal of shared governance requires significant participation of faculty in the decision-making and service aspects of a university. This is especially true at the department level, where a relatively small number of faculty… read more here.
Keywords: managing difficult; faculty; difficult conversations; kinesiology ... See more keywords