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Published in 2018 at "Journal of Business and Technical Communication"
DOI: 10.1177/1050651917746708
Abstract: Framed around three different antenarratives about system development, this article builds on established user-centered theories to present a mixed-method approach to user experience (UX) design. By combining network theory, storytelling, and process mapping, this article…
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Keywords:
mapping use;
use storytelling;
experience;
experience design ... See more keywords