Emergency medical dispatchers’ experiences of managing emergency calls: a qualitative interview study
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DOI: 10.1136/bmjopen-2021-059803
Abstract: Objectives To explore the emergency medical dispatchers (EMDs) experiences of managing emergency medical calls. Design A qualitative interview study with an inductive approach. EMDs were interviewed individually using a semistructured interview guide. The verbatim transcripts… read more here.
Keywords: experiences managing; medical dispatchers; emergency medical; emergency ... See more keywords
From hearing to seeing: medical dispatchers’ experience with use of video streaming in medical emergency calls − a qualitative study
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DOI: 10.1136/bmjopen-2022-063395
Abstract: Objectives Video streaming has recently been introduced as an additional tool for communication between medical dispatchers and caller. Research implies that video streaming may be a useful tool for the dispatchers, but more knowledge is… read more here.
Keywords: emergency; medical dispatchers; emergency calls; video streaming ... See more keywords