Meeting expectations in the EU regulatory state? Regulatory communications amid conflicting institutional demands
Sign Up to like & getrecommendations! Published in 2019 at "Journal of European Public Policy"
DOI: 10.1080/13501763.2019.1603248
Abstract: ABSTRACT European Union agencies are crucial institutional agents of the EU regulatory state. As such, they are faced with multiple expectations from a broad array of audiences. Reputation literature teaches us that the process of… read more here.
Keywords: state; meeting expectations; state regulatory; regulatory communications ... See more keywords
The mediating role of patient satisfaction and perceived quality of healthcare in the emergency department
Sign Up to like & getrecommendations! Published in 2021 at "Medicine"
DOI: 10.1097/md.0000000000025133
Abstract: Abstract The purpose of this research was to identify whether a certain set of drivers of satisfaction/perceived quality of healthcare (PQHC) could indirectly affect patients’ confidence/trust in the emergency department (ED). Patients were seen at… read more here.
Keywords: meeting expectations; satisfaction; doctors meeting; confidence trust ... See more keywords