Predicting the adoption of a mobile government security response system from the user's perspective: An application of the artificial neural network approach
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DOI: 10.1016/j.techsoc.2020.101278
Abstract: Abstract The core aim of this study is not only to explore the new phenomenon of mobile government (m-govt) security response systems (SRS) but also to identify some important factors from the user's perspective in… read more here.
Keywords: security; security response; mobile government; government ... See more keywords
Exploration of the usability quality attributes of mobile government services: a literature review
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DOI: 10.7717/peerj-cs.1026
Abstract: This article investigates and analyzes the usability quality attributes of mobile government services. The lack of previous research in the area of mobile government service quality encourages the researchers of the current work to select… read more here.
Keywords: usability quality; mobile government; quality; government ... See more keywords
A user satisfaction model for mobile government services: a literature review
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DOI: 10.7717/peerj-cs.1074
Abstract: User satisfaction is essential for the success of an organisation. With the development of government service delivery through mobile platforms, a compatible measurement model must be found to measure user satisfaction with performing such services… read more here.
Keywords: mobile government; user satisfaction; model; satisfaction ... See more keywords