The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model
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DOI: 10.1016/j.techsoc.2020.101430
Abstract: Given that the mobile wallet has become a disruptive innovation, especially in the Malaysian hospitality industry, this study investigates the adoption of mobile wallet in the hospitality industry among consumers. Different from the extant literature,… read more here.
Keywords: wallet; hospitality industry; mobile wallet; technology ... See more keywords
Consumer preference and satisfaction of M-wallets: a study on North Indian consumers
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DOI: 10.1108/ijbm-06-2016-0086
Abstract: Purpose The purpose of this paper is to test the conceptual model of consumers’ intention and satisfaction towards mobile wallets. This study uses the integrated UTAUT model which includes variables such as ease of use,… read more here.
Keywords: satisfaction; preference; perception; hedonism ... See more keywords