Problemas en la adopción de modelos de gestión de servicios de tecnologías de información. Una revisión sistemática de la literatura
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DOI: 10.15446/dyna.v85n204.57076
Abstract: Information technologies service management (ITSM) models have developed due to the increasing use of information technologies in order that organizations can deliver services efficiently and with a higher level of quality. However, models’ compliance has… read more here.
Keywords: tecnolog informaci; servicios tecnolog; adopci modelos; gesti servicios ... See more keywords
Evaluación de los modelos de gestión de proyectos rurales de agua potable y saneamiento básico implementados en los llanos de Colombia
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DOI: 10.15446/dyna.v85n204.67539
Abstract: This research evaluated the management models of rural drinking water and basic sanitation projects. 200 projects were collected from the governorate, mayor and regional environmental authority. 42 projects formulated and executed were selected, they were… read more here.
Keywords: los modelos; los; gesti proyectos; evaluaci los ... See more keywords