Motivations for ISO 9001 quality management system implementation and certification – mapping the territory with a novel classification proposal
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DOI: 10.1108/ijqss-02-2021-0031
Abstract: Purpose This paper aims to identify and characterize the motivations for ISO 9001 quality management system (QMS) implementation and certification, with a novel, valid and business-oriented scale applied to a large sample. Instead of adopting… read more here.
Keywords: methodology; quality; motivations iso; iso 9001 ... See more keywords