Supplier behavior and its impact on customer satisfaction: A new characterization of negotiation behavior
Sign Up to like & getrecommendations! Published in 2019 at "Journal of Purchasing and Supply Management"
DOI: 10.1016/j.pursup.2018.03.002
Abstract: Abstract Many questions of customer/supplier negotiation dynamics remain unanswered. One reason behind this is that most existing models do not entirely reflect the complex relationship between negotiation behavior and the attained outcome of the negotiation… read more here.
Keywords: supplier; customer; negotiation; satisfaction ... See more keywords
Structural networks and dyadic negotiations in tourism destination ecosystems
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DOI: 10.1108/ijchm-03-2022-0309
Abstract: Purpose This study aims to investigate how and to what extent structural network properties affect dyadic negotiation behavior in tourism destination ecosystems. Specifically, this study addresses negotiation behavior in terms of problem-solving and contending, because… read more here.
Keywords: destination ecosystems; structural network; negotiation behavior; tourism ... See more keywords
Painful Words: The Effect of Battlefield Activity on Conflict Negotiation Behavior
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DOI: 10.1177/00220027211069618
Abstract: How does battlefield activity affect belligerents’ behavior during wartime negotiations? While scholars have studied when and why warring parties choose to negotiate, few insights explain what negotiators do once seated at the table. I argue… read more here.
Keywords: negotiation; painful words; battlefield activity; activity ... See more keywords