Under-triage in telephone consultation is related to non-normative symptom description and interpersonal communication: a mixed methods study
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DOI: 10.1186/s13049-017-0390-0
Abstract: BackgroundTelephone consultation and triage are used to limit the workload on emergency departments. Lack of visual cues and clinical tests put telephone consultations to a disadvantage compared to face-to-face consultations increasing the risk of under-triage.… read more here.
Keywords: normative symptom; symptom description; non normative; triage ... See more keywords