Users' Expectations, Experiences, and Concerns With COVID Alert, an Exposure-Notification App
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DOI: 10.1145/3555770
Abstract: We conducted semi-structured interviews with 20 users of Canada's exposure-notification app, COVID Alert. We identified several types of users' mental models for the app. Participants' concerns were found to correlate with their level of understanding… read more here.
Keywords: notification app; users expectations; exposure notification; covid alert ... See more keywords