The effectiveness of education and cognitive rehearsal in managing nurse-to-nurse incivility: A pilot study.
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DOI: 10.1111/jonm.12709
Abstract: AIM Teach nurses to recognize incivility, confront it using cognitive rehearsal techniques, thereby improving job satisfaction. BACKGROUND Nurse-to-nurse incivility negatively affects nurses, organizations, and patients. The Tri-Council for Nursing's proclamation calls nurses to recognize incivility… read more here.
Keywords: incivility; pilot study; nurse incivility; cognitive rehearsal ... See more keywords