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Published in 2019 at "International Journal of Organizational Analysis"
DOI: 10.1108/ijoa-11-2018-1584
Abstract: PurposeTheoretical innovation has been central to the study of red tape in (public sector) organizations. However, fundamental red tape concepts have failed to capture fully the lived experience of dysfunctional rules. This study addresses this…
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Keywords:
tape;
obstinate conspicuous;
perspective;
red tape ... See more keywords