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Published in 2023 at "Journal of Consumer Research"
DOI: 10.1093/jcr/ucad030
Abstract: A series of controlled studies found that consumers counter-normatively prefer something nearly complete over something complete. We call this phenomenon the “one-away effect” because we find that when consumers are, for example, one stamp away…
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Keywords:
mere completion;
one away;
away effect;
card ... See more keywords