Minimal Human Interaction in Hospitals: Effective Online Registration System Design
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DOI: 10.1177/21582440221122695
Abstract: This study investigated a hospital online registration system using data derived from qualitative and quantitative research and analyzed through the means-end chain (MEC) approach and Kano model. Initial qualitative surveys with 34 interviewees set up… read more here.
Keywords: minimal human; registration; registration system; online registration ... See more keywords