The Dark Side of Good Reputation and Loyalty in Online Retailing: When Trust Leads to Retaliation through Price Unfairness
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DOI: 10.1016/j.intmar.2018.12.002
Abstract: Abstract This research examines price variations that are perceived to be unfair which then induce consumers to retaliate online. These phenomena are growing in online retailing given the data-based means for companies to set differential… read more here.
Keywords: dark side; trust; price; price unfairness ... See more keywords
Resilient Forms of Shopping Centers Amid the Rise of Online Retailing: Towards the Urban Experience
Sign Up to like & getrecommendations! Published in 2019 at "Sustainability"
DOI: 10.3390/su11153999
Abstract: The rapid expansion of online retailing has long raised the concern that shops and shopping centers (evolved or planned agglomerations of shops) may be abandoned and thus lead to a depletion of urbanity. Contesting this… read more here.
Keywords: shopping centers; forms shopping; online retailing;